{"id":6045,"date":"2023-08-09T09:47:22","date_gmt":"2023-08-09T09:47:22","guid":{"rendered":"https:\/\/ukfabricsonline.com\/blog\/?p=6045"},"modified":"2023-08-09T09:47:22","modified_gmt":"2023-08-09T09:47:22","slug":"textura-where-quality-meets-promise","status":"publish","type":"post","link":"https:\/\/ukfabricsonline.com\/blog\/textura-where-quality-meets-promise\/","title":{"rendered":"TEXTURA\u2122 &#8211; Where Quality Meets Promise"},"content":{"rendered":"<h2 style=\"text-align: center;\" aria-level=\"2\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-6047 \" src=\"https:\/\/ukfabricsonline.com\/blog\/wp-content\/uploads\/2023\/08\/TEXTURA-Blog-Banner-300x169.jpg\" alt=\"TEXTURA\u2122 - Where Quality Meets Promise\" width=\"598\" height=\"337\" srcset=\"https:\/\/ukfabricsonline.com\/blog\/wp-content\/uploads\/2023\/08\/TEXTURA-Blog-Banner-300x169.jpg 300w, https:\/\/ukfabricsonline.com\/blog\/wp-content\/uploads\/2023\/08\/TEXTURA-Blog-Banner-1024x576.jpg 1024w, https:\/\/ukfabricsonline.com\/blog\/wp-content\/uploads\/2023\/08\/TEXTURA-Blog-Banner-768x432.jpg 768w, https:\/\/ukfabricsonline.com\/blog\/wp-content\/uploads\/2023\/08\/TEXTURA-Blog-Banner.jpg 1120w\" sizes=\"(max-width: 598px) 100vw, 598px\" \/><\/h2>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><strong>&#8220;We have the best quality fabrics our customers are looking for&#8221;<\/strong><\/p>\n<p>&nbsp;<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_62 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><ul class='ez-toc-list-level-2' ><li class='ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/ukfabricsonline.com\/blog\/textura-where-quality-meets-promise\/#What_is_Textura%E2%84%A2\" title=\"What is Textura\u2122?\">What is Textura\u2122?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/ukfabricsonline.com\/blog\/textura-where-quality-meets-promise\/#Where_Quality_Meets_Promise\" title=\"Where Quality Meets Promise\">Where Quality Meets Promise<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-1'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/ukfabricsonline.com\/blog\/textura-where-quality-meets-promise\/#Textura%E2%84%A2_%E2%80%93_Where_Quality_Meets_Promise\" title=\"Textura\u2122 &#8211; Where Quality Meets Promise\">Textura\u2122 &#8211; Where Quality Meets Promise<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/ukfabricsonline.com\/blog\/textura-where-quality-meets-promise\/#Customer-Centric_Approach\" title=\"Customer-Centric Approach\">Customer-Centric Approach<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/ukfabricsonline.com\/blog\/textura-where-quality-meets-promise\/#High_Customer_Satisfaction\" title=\"High Customer Satisfaction\">High Customer Satisfaction<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/ukfabricsonline.com\/blog\/textura-where-quality-meets-promise\/#Our_owns_Brand_Reputation\" title=\"Our own&#8217;s Brand Reputation\">Our own&#8217;s Brand Reputation<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n\n<p>&nbsp;<\/p>\n<p>The idea that would become TEXTURA\u2122 didn&#8217;t originate from a boardroom discussion but a longing for more.<\/p>\n<p>This longing was to craft something that resonated deeply, something that encapsulated the very essence of something that emerged not through mere conception, but through our customer&#8217;s expectations.<\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"What_is_Textura%E2%84%A2\"><\/span>What is Textura\u2122?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\">Introducing UK Fabrics Online&#8217;s own branded fabric, Textura\u2122!<\/p>\n<p>&nbsp;<\/p>\n<p>Our own brand fabric represents everything we believe in<strong> &#8211; a dedication to providing the best quality fabrics that our customers are looking for. It goes beyond being just a fabric; it is a promise!<\/strong><\/p>\n<p>We understand that our customers desire fabrics of outstanding quality, and that is precisely what Textura\u2122 delivers.<\/p>\n<p>When you choose Textura\u2122, you are embracing more than just a fabric. You are embracing a commitment that reflects our devotion to delivering top-notch textiles that enhance your projects.<\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"Where_Quality_Meets_Promise\"><\/span>Where Quality Meets Promise<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>&nbsp;<\/p>\n<p>When we say &#8216;where quality meets promise,&#8217; we are describing a scenario where not only are our fabrics of the utmost quality, but there is also a firm commitment to fulfill the expectations associated with that level of quality.<\/p>\n<p>Think of it as a promise, a commitment from us, ensuring that what you receive isn&#8217;t just about top-quality fabrics, but about us standing behind our word and delivering on what we pledge.<\/p>\n<p>&nbsp;<\/p>\n<h1 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"Textura%E2%84%A2_%E2%80%93_Where_Quality_Meets_Promise\"><\/span>Textura\u2122 &#8211; Where Quality Meets Promise<span class=\"ez-toc-section-end\"><\/span><\/h1>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"Customer-Centric_Approach\"><\/span><strong>Customer-Centric Approach<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p>In an ongoing post-purchase survey, we have asked our valued customers a simple question: &#8220;Why did you choose to buy from us?&#8221;<\/p>\n<p><strong>Astonishingly<\/strong>, 54,9% responded with one resounding factor: our unwavering commitment to delivering quality fabrics. This overwhelming affirmation directly reflects the trust they invest in us to provide fabrics that truly enhance their projects.<\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: center;\" aria-level=\"2\"><img decoding=\"async\" class=\"alignnone wp-image-6133 \" src=\"https:\/\/ukfabricsonline.com\/blog\/wp-content\/uploads\/2023\/08\/2-9-300x169.jpg\" alt=\"\" width=\"599\" height=\"338\" srcset=\"https:\/\/ukfabricsonline.com\/blog\/wp-content\/uploads\/2023\/08\/2-9-300x169.jpg 300w, https:\/\/ukfabricsonline.com\/blog\/wp-content\/uploads\/2023\/08\/2-9-1024x576.jpg 1024w, https:\/\/ukfabricsonline.com\/blog\/wp-content\/uploads\/2023\/08\/2-9-768x432.jpg 768w, https:\/\/ukfabricsonline.com\/blog\/wp-content\/uploads\/2023\/08\/2-9.jpg 1120w\" sizes=\"(max-width: 599px) 100vw, 599px\" \/><\/h2>\n<p>&nbsp;<\/p>\n<p><strong>Aiming high<\/strong>, here is where it gets even more impressive! Only a mere 4.7% of customers opted for our competitors due to perceived superior quality. This stark contrast speaks volumes about the level of trust and satisfaction we have built within our community.<\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: center;\" aria-level=\"2\"><img decoding=\"async\" class=\"alignnone wp-image-6134 \" src=\"https:\/\/ukfabricsonline.com\/blog\/wp-content\/uploads\/2023\/08\/3-6-300x169.jpg\" alt=\"\" width=\"599\" height=\"337\" srcset=\"https:\/\/ukfabricsonline.com\/blog\/wp-content\/uploads\/2023\/08\/3-6-300x169.jpg 300w, https:\/\/ukfabricsonline.com\/blog\/wp-content\/uploads\/2023\/08\/3-6-1024x576.jpg 1024w, https:\/\/ukfabricsonline.com\/blog\/wp-content\/uploads\/2023\/08\/3-6-768x432.jpg 768w, https:\/\/ukfabricsonline.com\/blog\/wp-content\/uploads\/2023\/08\/3-6.jpg 1120w\" sizes=\"(max-width: 599px) 100vw, 599px\" \/><\/h2>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"High_Customer_Satisfaction\"><\/span>High Customer Satisfaction<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p>With an <strong>impressive average rating of 9.4 out of 10<\/strong>, our customer&#8217;s satisfaction speaks volumes.<\/p>\n<p>This rating isn&#8217;t just a number; it is a reflection of the dedication we have poured into every fabric we have sold. It is your assurance that when you choose us, you are choosing quality.<\/p>\n<p>Not only that, <strong>our NPS score sits at an incredible 80 with 84% of our customers saying they would recommend us to a friend!<\/strong><\/p>\n<p>If you are wondering what a NPS score is, <a href=\"https:\/\/www.bain.com\/consulting-services\/customer-strategy-and-marketing\/customer-loyalty\/\" target=\"_blank\" rel=\"noopener\">Net Promoter Score (NPS)<\/a> it is a metric that we use to measure customer loyalty towards our brand.<\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: center;\" aria-level=\"2\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-6135 \" src=\"https:\/\/ukfabricsonline.com\/blog\/wp-content\/uploads\/2023\/08\/1-9-300x169.jpg\" alt=\"\" width=\"600\" height=\"338\" srcset=\"https:\/\/ukfabricsonline.com\/blog\/wp-content\/uploads\/2023\/08\/1-9-300x169.jpg 300w, https:\/\/ukfabricsonline.com\/blog\/wp-content\/uploads\/2023\/08\/1-9-1024x576.jpg 1024w, https:\/\/ukfabricsonline.com\/blog\/wp-content\/uploads\/2023\/08\/1-9-768x432.jpg 768w, https:\/\/ukfabricsonline.com\/blog\/wp-content\/uploads\/2023\/08\/1-9.jpg 1120w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/h2>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"Our_owns_Brand_Reputation\"><\/span>Our own&#8217;s Brand Reputation<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>&nbsp;<\/p>\n<p>Last but not least, the most important facet of our identity lies within <strong>our brand&#8217;s reputation.<\/strong><\/p>\n<p>We would like to make it clear&#8230;This reputation isn&#8217;t just something we stumbled upon or came up with! This is a result of our customer&#8217;s honest feedback and experiences.<\/p>\n<p>We have always been committed to one thing \u2013 <strong>offering the absolute best quality fabrics<\/strong>. It is not about flashy words; it is about our dedication to ensuring that every single fabric we have sold so far, lives up to the high standards we have set.<\/p>\n<p>This reputation is built on our promise to you, a promise that we stand by every time you choose us.<\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: center;\" aria-level=\"2\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-6136 \" src=\"https:\/\/ukfabricsonline.com\/blog\/wp-content\/uploads\/2023\/08\/4-2-300x169.jpg\" alt=\"\" width=\"600\" height=\"338\" srcset=\"https:\/\/ukfabricsonline.com\/blog\/wp-content\/uploads\/2023\/08\/4-2-300x169.jpg 300w, https:\/\/ukfabricsonline.com\/blog\/wp-content\/uploads\/2023\/08\/4-2-1024x576.jpg 1024w, https:\/\/ukfabricsonline.com\/blog\/wp-content\/uploads\/2023\/08\/4-2-768x432.jpg 768w, https:\/\/ukfabricsonline.com\/blog\/wp-content\/uploads\/2023\/08\/4-2.jpg 1120w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/h2>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Stay tuned for our first product launch&#8230;! ?<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; &#8220;We have the best quality fabrics our customers are looking for&#8221; &nbsp; &nbsp; The idea that would become TEXTURA\u2122 didn&#8217;t originate from a boardroom discussion but a longing for more. This longing was to craft something that resonated deeply, something that encapsulated the very essence of something that emerged not through mere conception, but [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":6047,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[120,29,117,119],"_links":{"self":[{"href":"https:\/\/ukfabricsonline.com\/blog\/wp-json\/wp\/v2\/posts\/6045"}],"collection":[{"href":"https:\/\/ukfabricsonline.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ukfabricsonline.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ukfabricsonline.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/ukfabricsonline.com\/blog\/wp-json\/wp\/v2\/comments?post=6045"}],"version-history":[{"count":34,"href":"https:\/\/ukfabricsonline.com\/blog\/wp-json\/wp\/v2\/posts\/6045\/revisions"}],"predecessor-version":[{"id":6145,"href":"https:\/\/ukfabricsonline.com\/blog\/wp-json\/wp\/v2\/posts\/6045\/revisions\/6145"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ukfabricsonline.com\/blog\/wp-json\/wp\/v2\/media\/6047"}],"wp:attachment":[{"href":"https:\/\/ukfabricsonline.com\/blog\/wp-json\/wp\/v2\/media?parent=6045"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ukfabricsonline.com\/blog\/wp-json\/wp\/v2\/categories?post=6045"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ukfabricsonline.com\/blog\/wp-json\/wp\/v2\/tags?post=6045"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}