Shipping Costs

UK shipping prices are below:

  0g-250g 250g-750g 750g-1kg 1kg-2kg 2kg-30kg 30kg-50kg 50kg-150kg
Standard Delivery 3-5 Working Days £1.49 £2.49 £3.49 £3.99 NA NA NA
2 Day Delivery £4.49 £4.49 £4.49 £4.49 £4.99 NA NA
1 Day Delivery £6.99 £6.99 £6.99 £6.99 £7.99 NA NA
Courier - Fabric on a Roll £19.99 19.99 £19.99 £19.99 £19.99 £39.99 £79.99

 

Returns and Replacements Policy

We can only accept returns for faulty or uncut and undamaged goods, and can not be held responsible for damage caused by misuse. We can also accept orders of uncut or altered fabric within 30 days of you receiving the item. For items that don't have packaging, they must be returned in a clean an unused state. If you wish to return an item please contact us, you will be responsible for the cost of returning the item to us. We strongly advise customers to check the fabric for any problems before using it.

If we have not received an email about order cancellation or a return within 30 days since purchase, we will not refund the order. 

If the order is taking up to 30 days to arrive and we have not received an email about it being late, we will not refund or resend the order.

International Shipping

Shipping worldwide is calculated according to the latest Whistl prices. You can calculate these at the cart or checkout.

Please be aware that since the UK has left the EU, EU customers are now liable to pay Taxes ands Duties on their orders. We do not charge these at checkout, so you may have to pay a fee in order to receive your parcel. We are not liable for covering any costs incurred. 

The charges should be as follows:

  • Under €22: No Duties or VAT
  • €22-€150: Charge of 21% VAT
  • €150+: Duties + VAT. Duties Charged per WTO categories. 

There may also be an administration fee charged by the courier. 

Shipping Locations

We ship worldwide - if you can't see your country while in the checkout then please contact us and we'll add it.

Shipping Method

In the UK we have a range of shipping methods available. Any packages under 2kg will be eligible for a standard 3-5 day delivery; we also have a 48 hour and 24 hour delivery option available in most cases (but please bear in mind that we do not offer same day despatch).  

Internationally, we use a standard international delivery, aiming to deliver to as many countries as possible. 

If you would like your fabric on a roll, there is an option for a couriered delivery. 

Shipping Time

All orders are dispatched within 2 working days (Mon-Fri).