Information About Us
UK Fabrics Online trading as ukfabricsonline.com a division of Such Textiles Ltd.
Registered in UK and Ireland - Company No: 06004951
Our VAT number is: GB907262922
Our registered office:
Please note that we do not have a show room and we are an online only business.
You can contact us by email at orders@ukfabricsonline.com
Your Personal Information
We will use your personal information in accordance with our Privacy & Security Policy, which forms part of these terms.
Payment
Payment for goods can be made by one of the following payment methods:
- Credit / Debit Card (processed by Stripe)
- PayPal
- Apple Pay/G Pay/Link (processed by Stripe)
Delivery Policies
Shipping is calculated at the cart or checkout, and will be paid for by the buyer in the amount agreed upon by the seller at the time of purchase. If an item is lost during shipping, the total cost of the item, including shipping, will be refunded to the buyer by the seller. If an item is damaged during shipping, the seller will not be held responsible. All orders are dispatched within 2 working days (Mon-Fri)
Product Variance
Please note that the colours of the products may vary from the picture, due to variance in camera and monitor settings. In addition to this, different batches of the same fabric may have a small colour varience.
Should the customer provide us with an incorrect address; the customer will be responsible for any charges related to the shipment. Should the goods be returned to us, we will refund the order value of the goods. If the goods are not returned to us, the customer will be responsible for both the delivery cost, and the order value of any unreturned goods.
Returns and Replacements Policy
We can only accept returns for faulty or uncut and undamaged goods, and can not be held responsible for damage caused by misuse. We can also accept orders of uncut or altered fabric within 120 days of you receiving the item. For items that don't have packaging, they must be returned in a clean an unused state. If you wish to return an item please contact us, you will be responsible for the cost of returning the item to us. We strongly advise customers to check the fabric for any problems before using it.
If we have not received an email about order cancellation or a return within 120 days since purchase, we will not refund the order.
If the order tales over 30 days to arrive and we have not received an email about it being late, we will not refund or resend the order.
Cancellation
When you order you are agreeing to purchasing the product(s) in the cart. If you wish to cancel an order after purchasing then please try to contact us before we can dispatch it.